Frequently Asked Questions

What is PromptingPicks?

PromptingPicks is an AI-powered stock news platform that uses Google's Gemini AI with real-time search to deliver publicly available market information and stock news. Our service helps you stay informed on your chosen stock news by aggregating and presenting market information through AI.

Is PromptingPicks financial advice?

No. PromptingPicks is NOT a registered investment advisor and does not provide financial advice. Our platform simply delivers publicly available market information through AI - we do not provide recommendations or information intended to be used for making investment decisions. All information is for informational and educational purposes only.

You should conduct your own research and consult with a qualified financial professional before making any investment decisions. Investing in stocks involves risk, including the potential loss of principal.

How accurate is the AI?

Our AI uses Google's Gemini with real-time search grounding to aggregate publicly available market information. However, AI-generated content can have limitations and should be verified independently. This information is not intended for making investment decisions. Past performance is not indicative of future results.

What's included in the free tier?

The free tier includes:

• 5 AI requests per day
• Access to Weekly Market Updates
• Access to Next Week's Earnings news
• 1 watchlist with up to 10 stocks
• Basic stock performance data

What's included in the premium subscription?

Premium subscribers get:

• 50 AI requests per hour
• Access to all stock news categories (Critical Minerals, Low Vol/High Growth, Deep Value, Market News)
• Custom AI stock news prompts
• Unlimited watchlists
• Real-time stock quotes and performance data
• Priority support

How much does premium cost?

Premium subscription pricing is displayed on the main page. Visit PromptingPicks.com to see current pricing and subscription options.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period. Please note that refunds are generally not provided except as required by law.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe. We do not store your full credit card information on our servers.

How often is the stock data updated?

Our AI news is typically refreshed daily for most categories. Premium users can manually refresh data to get the latest information. Stock quotes and performance data are updated in real-time during market hours.

What stock markets do you cover?

We primarily cover U.S. stock markets (NYSE, NASDAQ) with our AI news. Our stock quote and performance features support major global exchanges.

Can I use the custom AI news feature?

Yes! Premium subscribers can enter their own custom prompts to get news on specific stocks, sectors, or market topics. Our AI will aggregate publicly available information based on your query and deliver relevant news updates.

How do watchlists work?

Watchlists allow you to track stocks you're interested in. Free users get 1 watchlist with up to 10 stocks. Premium subscribers get unlimited watchlists to organize stocks by strategy, sector, or any other criteria.

What are the different news categories?

We offer several specialized news categories:

• Weekly Market Updates: News on stocks showing technical or fundamental momentum
• Next Week's Earnings: News on companies reporting earnings in the coming week
• Critical Minerals: News on companies in strategic mineral and resource sectors
• Low Vol, High Growth: News on stocks with low volatility and strong growth characteristics
• Deep Value: News on companies trading at lower valuations
• Market News: Current market trends and general market news

What browsers are supported?

PromptingPicks works on all modern web browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

Is there a mobile app?

Currently, PromptingPicks is a web-based application optimized for both desktop and mobile browsers. We do not have native iOS or Android apps at this time.

I'm experiencing technical issues. What should I do?

Try these steps first:

• Clear your browser cache and cookies
• Try a different browser
• Check your internet connection
• Disable browser extensions temporarily

If issues persist, contact us at support@promptingpicks.com.

How is my data protected?

We take data security seriously. All data is transmitted over encrypted connections (HTTPS), and we use Firebase's secure infrastructure. We do not store your full credit card information. For more details, see our Privacy Policy.

Do you share my data with third parties?

We do not sell your personal information. We only share data with trusted service providers (like Firebase for hosting and Stripe for payments) who help us operate the service. We may share aggregated, anonymized data for analysis. See our Privacy Policy for complete details.

Can I delete my account?

Yes, you can delete your account at any time through your account settings. This will remove your personal information from our system, subject to legal retention requirements.

How do I contact support?

For any questions, issues, or feedback, please email us at support@promptingpicks.com. Premium subscribers receive priority support.

What are your support hours?

We monitor support requests during business hours (Australian Eastern Time). We aim to respond to all inquiries within 1-2 business days.

I have a feature request. How can I share it?

We love hearing from our users! Send your feature requests and suggestions to support@promptingpicks.com. We review all feedback and consider it for future updates.